Topics Covered:

• Insight Policing: Conflict Resolution for Law Enforcement
This 2-day interactive, skills-based course prepares officers to effectively handle angry, defiant, and noncompliant citizens by using strategic communication and questioning skills rooted in conflict resolution principles. Insight policing skills empower officers to de-escalate conflict, command a scene without the use of force, secure cooperation and compliance in some of the most challenging encounters, and capitalize on their policing skills to make targeted and precise enforcement decisions that maintain safety, hold up in court and that citizens find fair.

Course Hours:

This course is a 16 hour training.

Program Links:

[ Program Page ]

Date/Time:

Apr 30 - May 01, 2025

Course Cost:

All courses available from the De-Escalation Training Center are currently offered at NO COST to law enforcement officers, through partnerships with the DOJ COPS Office.

Location Information:

740 Old Brandy Rd
Culpeper, VA 22701

For more information, contact:

Garreth Tiefenbach, Director of the De-Escalation Training Center
Law Enforcement Management Institute of Texas
George J. Beto Criminal Justice Building
Sam Houston State University
Huntsville, TX 77341-2417
Phone: (936) 294-3485
gnt005@shsu.edu

Cancellation Policy:

Registered participants who are unable to attend may submit a request for a substitution attendee no later than 7 days prior to event date. All attendance information will be reported to sponsoring agency. Lack of attendance by registered participants in COPS sponsored trainings may disqualify agencies from future COPS trainings.