Dispatching with Dignity

Topics Covered:

  • Instructor Bio
  • How Dispatchers Navigate Trauma, Stress, Burnout, Conflict, and Compassion Fatigue with Dignity and Strength.

Who Should Attend:

    Dispatchers, Call Takers, and Dispatch Supervisors from:
    • Police Departments
    • Sheriff's Offices
    • Fire Departments
    • Colleges and Universities
    • Ambulance Services

Course Hours:

Participants receive 16 hours of TCOLE (5103) credit.

Program Links:

[ Program Page ]

Date/Time:

May 09 (08:00 am) - 10, 2024 (05:00 pm)

Course Cost:

$ per person for Texas Dispatch Personnel

Location Information:

Bill Blackwood
Law Enforcement Management Institute of Texas
Criminal Justice Center
Sam Houston State University
1600 Bobby K. Marks Blvd.
Huntsville, Texas 77341-2417
Phone: 800-477-9248
Fax: 936-294-3926


As 9-1-1 professionals, you are caregivers to the world! You often give and give without concern for yourself. But without careful attention, the challenges of the job can overwhelm even the most psychologically hardy. This class offers powerful proven tools and strategies for understanding and transforming stress and fatigue.

For more information, contact:

Camara Walden, Coordinator - Professional Development Programs
Law Enforcement Management Institute of Texas
George J. Beto Criminal Justice Building
Sam Houston State University
Huntsville, TX 77341-2417
Fax: (936) 294-3926
Phone: (936) 294-4995
Phone: 800-477-9248
lemitpdp@shsu.edu

Cancellation Policy:

If the participant has already paid, he/she will be refunded half the cost of the registration fee if written notice of cancellation is received by the Program Coordinator no later than seven (7) business days prior to the program. No refunds are available after this date, but substitutions of attendees are permitted.

If no written cancellation is received and the participant does not attend the program, the participant or their agency will be required to pay 100% of the registration fee if the registration fee was not previously paid.